Can you grind my beans for me?

We sure can! When you please an order you can select the type of grind you'd like us to send you.

How do I know if my order has gone through?

You will receive a confirmation order from us after placing your order.

When will I receive my order?

It is our intention that all items ordered & shipped within Australia will arrive within 5 business days unless notified otherwise.

Can I change my delivery address?

Yes. Simply log into your account and update your delivery address at any time.

How much is shipping?

The standard price of shipping within Australia is $8.50. Free shipping is applied to all orders over $30 for Australian purchases only. 

My problem isn't listed here. How can I get in touch?

Please contact info@thewoodroaster.com.au and we’ll reply as soon as possible. Note that responses will only come through during our business hours, 9am – 4pm, Monday to Friday.